Terms and Conditions

Welcome to our website WWW.DandiKlub.shop. Our purpose is to provide you with the best experience visiting our website, so we recommend you read and understand the following rules before making a purchase. Please note that by visiting our page you accept our terms and conditions. We reserve the right to update or make changes to the terms and conditions at any time.

From our E-commerce, we do not capture, store, or transmit transactional data. For this, we use the services of Epayco

These are certified payment platforms that guarantee the security of all transactions through encryption software, validation procedures, and robust bank-level data protection measures (PCI Level 1 certification). Therefore, making payments on our website is secure.

RESTRICTIONS OF USE

The contents of the website WWW.DandiKlub.shop, including reproductions of articles, graphic design, logos, images, texts, illustrations, photography and other distinctive signs, as well as the entire operation and development of the website, are the exclusive property of dandiklub.shop.

* The store images are illustrative and may differ from the actual product.

The content of the website is intended for the personal, non-commercial use of users who visit our site. We authorize the downloading, printing, or saving of parts of our content if they comply with the following conditions:

  • Exclusive personal use, no commercial purpose.
  • Do not copy content to any media.
  • dandiklub.shop is a registered trademark in Colombia. dandiklub.shop has complete intellectual property rights over any content you download, reproduce, print, redistribute, or save from our website.

Reproduction, distribution, public communication, making available to the public, transformation, assignment, and any other act or form of exploitation, in any digital or physical format not expressly authorized by dandiklub.shop, are totally prohibited.

In the case of data shared and/or provided by the user to our website, the user grants dandiklub.shop the non-exclusive, royalty-free right, including intellectual property, perpetually, irrevocably, and transferable to third parties, to use, reproduce, modify, adapt, publish, translate, create derivative services, and distribute reviews and comments worldwide and in any communication medium.

The brand buyer is responsible for the data entered and/or provided on the website during purchases; as well as for the product delivery conditions. Any error or inaccuracy, especially in the address or nomenclature data for shipping acquired products, will be their responsibility, exempting dandiklub.shop from any claim due to this circumstance or for products delivered to incorrect addresses due to the buyer's fault.

PRICING POLICY

Regarding product inventory, product stock is limited, which makes it possible for these stocks to expire within the time it takes to select the product and effectively pay for the merchandise.

PACKAGING, COLORS, CONTENT

At dandiklub.shop, we strive to display our products as close to reality as possible. However, the color of the products on screen may vary depending on the quality of each computer's monitor, the video card, or the site's lighting. dandiklub.shop does not guarantee that the monitor colors exactly match the real ones. The actual size and apparent size of the products are not indicative of the actual content quantity of the products: The buyer-consumer must be informed of the actual content by weight and/or volume of each product, for which we provide this information in the technical data sheet accompanying the information for each product on the page.

TYPOGRAPHICAL ERRORS

In the event that a product on WWW.DandiKlub.shop appears with an incorrect price due to a typographical error or system error, dandiklub.shop will have the right to refuse or cancel any order placed for such products.

COMMUNICATION

dandiklub.shop may deliver information via emails, text messages (SMS), WhatsApp messages, general notices on our site, or written communication sent by mail to your registered address.

APPLICABILITY TO OTHER WEBSITES

Our online store may contain links to other sites. The institution has no control over or responsibility for the data protection policies or measures of other websites.

USE OF THE USER'S EMAIL ADDRESS.

dandiklub.shop may send emails to the user once the user provides their address and under the conditions expressly accepted by the user.

With the exception of the above, the institution does not sell, assign, or transmit user information to third parties in any way.

CHANGES IN THE SECURITY AND DATA PROTECTION POLICY

dandiklub.shop reserves the right to continuously improve its security and data protection policy at its discretion, always in accordance with current data protection legislation, effective from the date of publication of such modification on the institution's website.

ASSIGNMENT OF INFORMATION TO THIRD PARTIES

dandiklub.shop may transfer user information to other institutions only if the user expressly authorizes it through the website.

With the exception of the above, the institution does not sell, assign, or transmit user information to third parties in any way.

CHILDREN'S ONLINE PRIVACY PROTECTION ACT

From our online store, we do not knowingly obtain or use personal information from children under 13 years of age.

ACCEPTANCE OF TERMS AND CONDITIONS

By accessing and using the website WWW.DandiKlub.shop, you agree that your purchases are subject to the Terms and Conditions published on the site and all applicable laws will govern and be interpreted in accordance with Colombian laws.

For product changes, in Colombia, the legal policy on product exchange and return in a naturist online store is mainly governed by Law 1480 of 2011 (Consumer Statute) and the recent Law 2439 of 2024, under strict supervision of the Superintendence of Industry and Commerce (SIC). In our case (Naturist Store), the right of withdrawal (5 days) does not apply as it concerns perishable goods or those for personal or intimate use when it comes to short-shelf-life products. To view the complete Exchange, Warranty, and Withdrawal Policy of the store, please refer to the link in the footer.

Only final consumers, not distributors, are authorized to place orders on our site. Article 52 of Law 1480 of 2011 states that by making a purchase on our site, you expressly confirm that you are of legal age. If you do not meet this requirement, we may refrain from completing the purchase, or we may request authorization from your parents. The sales contract will only be effective once we confirm it by email.

dandiklub.shop is not obligated to accept an order and, at all times, will have the right to verify an order in advance or reject it without providing reasons.

The product will be delivered to any adult person located at the registered address or at the concierge desk of said address. Finally, it should be clarified that shipping costs for products may vary without prior notice, due to commercial conditions of both dandiklub.shop and the courier company.

OPTIONS IN CASE OF DELIVERY PROBLEMS

If we discover before the contract is terminated that we cannot supply the order you placed, we may offer you an equivalent product in terms of quality, price, and function, which you are not obligated to accept. If you wish, the return period is (30) calendar days, and we will cover the costs, with the right to cancellation or return still available if you prefer.

If we discover before the contract is terminated that we cannot supply the order you placed and it is not our responsibility as such, we will have the right to unilaterally terminate the contract, informing you accordingly, and we will refund any payments you have made.

DISCOUNTS

Below you can find the terms and conditions for promotions executed on our virtual store WWW.DandiKlub.shop; these do not apply to promotions in our physical stores.

  • Prices subject to change without prior notice
  • Store images are illustrative and may differ from the actual product; the customer-consumer must verify the weight or volume of actual content data that we include in the information of each product
  • Not cumulative with other promotions or discounts
  • Does not apply to Gift Vouchers
  • Discount applies to the initial product price
  • Promotion valid while supplies last

The availability of units displayed in our virtual store corresponds to calculations made daily in the inventories of our main dispatch center. For this reason, it does not represent a commitment to separate products. In the event that your transaction is completed and the product is out of stock, we will notify you to provide a solution to the issue.